Welcome to Serna Facilities Managment & Cleaning Service
Creating inspiring, clean and safe environments in London for over 20 years.
Our family-run business serves clients across many counties in London, providing professional cleaning and facilities management services at the highest standards. The Serna team has worked across a range of sectors adapting to various clients’ needs including commercial, construction projects, offices and schools.
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Renovation
With the Serna team your property is in great hands, we can to take you through every step of your renovation goals. From carpentry, kitchens, bathrooms, structural alterations we can create a bespoke solution to your needs.
Rope Access
We have a specialist team who are fully insured for commercial window cleaning both internal and external. We use water-fed poles, abseiling and cradles to access windows at height for tower blocks or high buildings.
Soft FM
Cleaning
The Serna Facilities Maintenance team will guarantee that your premises are always in the best condition for your employees and customers. We take care of every corner of your space, from general cleaning right down to your carpets and windows, so you have the ideal environment to thrive and feel safe.
Support Services
We are an all-around team with skills and experience that can support a wide range of your business needs.
Our Facilities Management Approach
Planned FM
Serna FM offers planned and preventative maintenance that keeps your buildings compliant, efficient and running smoothly. By identifying and addressing issues early, we help to reduce risk, extend asset life and avoid costly disruption.
Reactive Solutions FM
Serna FM also offers fast and reliable solutions to deal with unexpected issues whenever they arise. Our responsive team acts quickly to minimise disruptions, restore operations and keep your business moving.
Serna FM's Accreditations & Memberships
Serna can offer your business
Highly trained and experienced teams
Who can easily adapt to your business needs.
Regular quality checks and supervision
Serna Facilities Maintenance maintains a high quality of service throughout.
Specialist services
Available such as rope access and renovation.
Fully accredited
To recognise our high standards, including our membership to SafeContractor, the market-leading health & safety accreditation scheme.
Flexible contract options
We understand business is not the same everyday.
Sustainability
We care about our people, environment and communities because we can make a difference.
Serna Facilities Maintenance can offer your business
Highly trained and experienced teams
Who can easily adapt to your business needs.
Regular quality checks and supervision
To maintain high quality of service throughout.
Specialist cleaning services
Available such as rope access and renovation.
Fully accredited
To recognise our high standards, including our membership to the market-leading health & safety accreditation scheme.
Flexible contract options
We understand business is not the same everyday.
Sustainability
We care about our people, environment and communities because we can make a difference.
Get in touch for
more information
or call us now on
020 7788 4313
Get in touch
Some of our Clients
Frequently asked questions
What is facilities management?
Facilities management is the strategic oversight of a building’s operations, ensuring everything from maintenance to support services works seamlessly together. It enables businesses to focus on their core activities by keeping their environments safe, efficient and fully functional.
What is included in Serna's facilities management services?
Serna FM offers a comprehensive range of facilities management services designed to keep your workplace running smoothly. This includes cleaning, maintenance, security, waste management and building support services. We can deliver both hard and soft FM solutions, either as a fully integrated package or as standalone services, depending on your business needs.
What are the benefits of facilities management?
Effective facilities management reduces disruption, improves efficiency and lowers long term costs by proactively maintaining buildings and systems. It also enhances safety, employee wellbeing and overall productivity by creating a clean, compliant and well-optimised working environment.
Why would my premises require both hard and soft FM?
Hard FM keeps your building legally compliant and fully operational by maintaining critical systems like electrics, plumbing and HVAC, while soft FM ensures the space is clean, secure and welcoming for everyone who uses it. Together, they create a safe, efficient and well-managed environment where both your infrastructure and day-to-day experience are consistently supported.
What industries does Serna FM work with?
Serna FM provides facilities management and cleaning services across a wide range of sectors, including commercial offices, healthcare, education, hospitality, retail and industrial environments. Our flexible approach allows us to tailor solutions to meet the specific operational and compliance needs of each industry.
How does Serna FM ensure service quality and consistency?
We maintain high service standards through regular performance monitoring and ongoing staff training. Our management team conducts routine site audits and client reviews to ensure all services are delivered efficiently, safely and in line with agreed expectations.
Why choose Serna FM?
We bring over two decades of hands-on experience in facilities management, delivering reliable high quality services tailored to each client’s needs. Our team is committed to building long term partnerships through consistent performance, close supervision and a proactive approach that keeps your operations running smoothly.