What is Facilities Management?

Nov 7, 2022

Facilities management (FM) is a service provided that ensures businesses are run in safe, comfortable, productive and sustainable ways.

Traditionally facilities management is split into hard FM and soft FM. Soft FM includes the management of people and the organization to create maximal efficiency.

Hard Facilities management often known as facilities maintenance is the management of the physical environment. This involves the maintenance of an organization’s property, building and equipment which is often a company’s most valuable assets. The goal is to provide the best possible environment for workers, customers and occupants of the company’s buildings. Keeping the environment clean, safe and functioning in an optimal condition at all times.

Providing these services makes sure the space is both welcoming and smoothly run. This means all occupants are comfortable and happy whilst also protecting the value of the company’s assets.

What Types Of Buildings Rely On This Type Of Facilities Management?

It tends to be larger commercial buildings that rely on this kind of facilities maintenance. The types of businesses that require this kind of service can range widely but often includes;




University campuses





In essence, any commercial business premise that needs help maintaining a clean, well managed, and safe building environment for their staff and customers could require and benefit from hard facilities management services.

It does not matter what service your premises may need; the Serna team is highly qualified to serve you.

Contact us now and book a FREE site visit.